DebiCheck launch on PAYM8 AXIS!
PAYM8 will be launching the DebiCheck transaction on our brand new intelligent payments processing platform; AXIS. Through the AXIS platform, you have the ability to seamlessly promote your existing NAEDO instructions, to DebiCheck payment instructions. Similarly so, you will be able to automatically “fall back” to the NAEDO or existing debit order channels, for as long as it is allowed, should your client for whatever reason, not authorise a DebiCheck mandate.
The AXIS Recurring Payments structure makes it easy for you to have a consolidated view of your client in terms of payment history and behaviour, and apply multiple payment channels concurrently in a single comprehensive payment arrangement with your client.
DebiCheck, debit orders and card payments become easy to facilitate with just the click of a button.
All this functionality is also available through a simple-to-implement API.
What are the timelines?
SARB accommodated industry by accepting new proposed timelines for implementation of DebiCheck:
So how are you affected?
PAYM8 was one of the first payment gateways to successfully process a DebiCheck transaction – so you’re in good hands!
We’ve develop a systematic project plan for each of our merchants to ensure that the transition to DebiCheck and AXIS is smooth and non-disruptive.
The approach is as follows:
1. Project kick-off meeting
- Our team, led by our Customer Care Manager, Carla Van Der Vywer will be in contact shortly to set up your project kick-off meeting (if the meeting has not occurred yet).
- During this meeting, all aspects affecting your organisation will be discussed, as well as indicative timelines that need to be adhered to.
- It is critical that all role-players and stakeholders involved in the collection process, attend this project kick-off meeting.
2. Integration documentation
- DebiCheck, and all the functionality of the AXIS platform is available via our API.
- A set of detailed integration documentation, including test cases and testing protocols will be supplied to you for implementation in your environment.
- Your development team can then commence with the software development process in your environment.
3. Merchant testing
- The PAYM8 AXIS test environment is typically accessible on a 24/7 basis and you can test at your leisure. However, in order to ensure dedicated availability and assistance from our side, we recommend that you schedule a formal testing slot with our team as soon as you are ready to test your application end-to-end.
4. Sign off testing in TEST
- Once you have successfully completed the set of PAYM8 Test Cases included in your Integration Documentation Pack, and any other testing specific to the processes in your environment, we will be happy to sign off the testing process in TEST with you.
- You can then deploy your software implementation into your Production environment, and set a “go-live” or launch date for DebiCheck in your organisation. Make an occasion of it – there’ll be lots to celebrate!
5. Staff training
- PAYM8 will provide your team with detailed product training on both the DebiCheck transaction, as well as the PAYM8 AXIS environment.
- Suitable training slots will be agreed with your team prior to “going live” with the DebiCheck process.
6. On-boarding your organisation to production
- A number of on-boarding processes need to take place in both the PAYM8 and banking environments. We’ll guide you through any documentation that needs to be completed prior to the agreed upon production launch date in your environment. Bear with us here – we’ll keep the admin to a minimum!
7. Sign off test transactions in Production
- Time to test the waters! After all the cheers and celebrations, PAYM8 will be available to your team to process your first live DebiCheck transaction!
- We’ll also make sure that we follow the transaction through to settlement of the collected funds in your bank account – an end-to-end production test, in other words.
8. Migrate process for existing NAEDO’s
- The DebiCheck Industry Implementation process also necessitates the migration of existing NAEDO transactions into the DebiCheck payment stream.
- We’re still waiting for the last confirmations around the process. As soon as it has been agreed on at industry level, we’ll disclose in detail to you what it entails.
What are the next steps?
Our team will be in contact shortly to set up times for the project kick-off meeting if that has not occurred yet. From there, the above approach will be tailored to your environment, and we can get the ball rolling!
We are committed to ensuring the entire migration of DebiCheck and AXIS runs as seamlessly as possible for you with minimal disruption to your business.
Should you require any further information at this stage, please contact us on debicheck@paym8.co.za.
